What does a hotel recruitment agency do? A hotel recruitment agency finds and places the managers who run a property day to day: General Managers, Hotel Managers, Directors of Rooms, Directors of Food & Beverage, Executive Chefs and Directors of Sales. The strongest candidates are already employed, so a specialist recruiter reaches them confidentially. It then evaluates them on guest scores, team retention and financial results. JWB Hospitality is a boutique hospitality recruiting firm that recruits hotel and resort management teams nationwide, for clients including Aman, Wythe Hotel and Nine Orchard Hotel in New York.
At a glance: 300+ placements · 39-day average time-to-fill · 95% offer acceptance · 20% of first-year base salary, no retainer · 90-day guarantee.
Whether you're opening a new property, replacing a key leader, or building a leadership team for growth, JWB Hospitality delivers a strategic, hospitality-focused recruiting process designed to connect you with top-performing hotel professionals.
Hiring a Hotel General Manager, Director of Operations, or Executive Chef? Tell us about your search.
The most successful hotel leaders are rarely actively applying for jobs. They are busy leading teams, improving guest experiences, and driving operational success.
Traditional job postings often fail to reach these high-performing professionals.
As a specialized hotel recruiter, JWB Hospitality leverages industry expertise, targeted outreach, and an extensive hospitality network to identify and engage exceptional candidates that other recruiting methods often miss.
Our goal is simple: help hotel organizations make leadership hires that drive long-term success.
Hiring at the corporate, ownership or multi-property level? See our hotel executive search services.
JWB Hospitality recruits for a wide range of hotel executive and management positions, including:
Luxury hotels require leaders capable of delivering exceptional guest experiences while maintaining operational excellence and financial performance.
Boutique properties need hospitality professionals who understand personalized service, culture, and brand identity.
Lifestyle hospitality brands demand innovative leaders who can elevate guest engagement and operational execution.
Independent properties often require versatile executives capable of wearing multiple hats and driving performance across departments.
We support hospitality management groups seeking leadership talent across multiple assets and markets.
Resorts require experienced executives who can oversee complex operations, multiple revenue centers, and elevated guest expectations.
Every search begins with understanding your property's goals, leadership structure, culture, and hiring priorities.
We work closely with stakeholders to define the ideal candidate profile and establish a customized search strategy.
Our team analyzes the hospitality talent market and identifies potential candidate sources, competitor organizations, and industry leaders.
The strongest hotel leaders are often passive candidates.
Through direct outreach and relationship-driven recruiting, we engage professionals who are not actively searching but may be open to the right opportunity.
Candidates are evaluated on:
Only the most qualified candidates are presented to our clients.
We assist throughout the offer process, helping clients secure top talent while maximizing acceptance rates and long-term retention.
Boutique Hotel, New York City: General Manager. Six weeks. A 55-room luxury property lost its GM unexpectedly. Within three months of placement, RevPAR rose 14%, guest satisfaction rose 22% and staff turnover fell 18%.
Luxury Hotel, New York City: Director of Food & Beverage Operations. In July 2024, JWB Hospitality placed a Director of Food & Beverage Operations at a luxury hotel in New York City.
Hospitality recruiting is our sole focus.
We engage candidates beyond traditional job boards.
We recruit hotel leaders throughout the United States.
We regularly conduct confidential searches for hotel ownership groups and management companies.
We focus on long-term hiring success rather than transactional placements.
A hotel recruiter specializes in identifying and recruiting hospitality professionals for hotel leadership and executive positions.
What's the difference between a hotel recruiter and hotel executive search?
A hotel recruiter fills the leadership roles that run a property, such as the General Manager, department heads and Executive Chef. Hotel executive search focuses on corporate and ownership-level roles across multiple properties. JWB Hospitality does both. See Hotel Executive Search for corporate and multi-property searches.
We recruit General Managers, Directors of Operations, Executive Chefs, Directors of Food & Beverage, COOs, CEOs, and other hospitality leaders.
Most General Manager searches take 30–90 days, depending on the property, market and compensation. JWB Hospitality's average time-to-fill across all searches is 39 days. See our General Manager search process and hotel GM salary data.
Yes. We recruit for luxury hotels, boutique hotels, resorts, independent properties, and hospitality management companies.
Absolutely. Many of our hotel executive searches are conducted confidentially.
How much does a hotel recruiter cost?
JWB Hospitality works on contingency at 20% of first-year base salary, with no upfront retainer and a 90-day replacement guarantee. You pay only when you hire a candidate we present.
Leadership has a direct impact on every aspect of hotel performance. Partnering with a specialized hotel recruiter gives your organization access to exceptional talent, industry expertise, and a proven executive search process.
JWB Hospitality helps hotels, resorts, and hospitality brands identify and secure leaders who drive guest satisfaction, operational excellence, and long-term growth.
Schedule a confidential consultation to discuss your hiring needs and learn how JWB Hospitality can help you recruit exceptional hospitality talent.
JWB Hospitality
Executive search for restaurants, hotels, resorts, private clubs, and hospitality brands nationwide.